FAQ
Frequently asked questions
Does FluencyScreen judge a candidate's accent?
No. The score is produced from the transcript, so it judges grammar, vocabulary, fluency, coherence, comprehension and task completion against the CEFR scale (A1–C2) — not accent.
Do candidates need to create an account?
No. You send a one-time link; the candidate opens it in a browser, allows the microphone, and speaks. There's no signup or install on their side, and the link expires after 7 days.
How long does the interview take?
About 10 questions and usually 10–15 minutes. It's a relaxed, unscripted voice conversation with an AI interviewer — not a fixed quiz.
Can candidates cheat? Is it proctored?
It's a strong first screen, not a proctored exam. Follow-up questions are generated on the fly so there are no set answers to memorize, the full recording is saved for you to verify yourself, and signals like tab-switching are recorded with each session.
What is a CEFR level?
CEFR is the international standard for language ability, from A1 (beginner) to C2 (mastery). B1–B2 is 'independent' — most hiring bars sit here; B2 roughly means holding a fluent work conversation without strain.
How accurate is the score?
Every result carries a confidence indicator, and the full recording is saved so you can replay any answer and verify it yourself. Treat it as a strong first screen, not the final word.
How much does it cost?
It's free to start with 2 interviews a month. Paid plans start at $29/month for higher-volume screening.
How do I get support?
Email [email protected] and we'll get back to you.